Everybody Matters
John Stepper John Stepper

Everybody Matters

When it comes to how their employees relate to each other and to the work they do, Everybody Matters serves as an inspiring example of the way things could be.

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Whatever you’re looking for, you’ll probably find it
John Stepper John Stepper

Whatever you’re looking for, you’ll probably find it

We have a tendency to label people and file them into categories and boxes. It makes life simpler in some ways, but also poorer.

What if, instead, we were open to the possibility that each person has something precious inside them?

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The life and death of Quality Circles
John Stepper John Stepper

The life and death of Quality Circles

In the US, at least, “quality circles are almost universally consigned to the dustbin of management techniques.”

Why? What can we do to make a good idea even better?

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“How did the TEDx talk go?”</a>
John Stepper John Stepper

“How did the TEDx talk go?”

“How did the talk go?” I was terrified and worse. Here’s the process I went through and what I learned in case it might help you prepare for something similar.

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The Empathy Test
John Stepper John Stepper

The Empathy Test

Every interaction is a chance to take the Empathy Test, to pause and ask yourself: “How might this look from their perspective?”

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When you smile at the universe, the universe smiles back</a>
John Stepper John Stepper

When you smile at the universe, the universe smiles back

I used to think of the universe as a rational, uncaring machine. If this, then that. And given that our world, never mind our universe, is so large, I couldn’t see how we could make much of a practical difference.

But as I grow older, I’m not so sure. And that’s changed how I act throughout the day.

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When were the best years in your life?
John Stepper John Stepper

When were the best years in your life?

I used to think that you start with an almost infinite set of things you can do or be. Then, over time, your options—particularly the special ones—become fewer and fewer.

Now I know it doesn’t have to be that way..

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